507 Pacific Ave. Long Beach CA 90802 • Tel 562.432.5934 • Andreas Mitisek: Artistic & General Director

Auditions & Jobs

JOBS

 

MANAGING DIRECTOR

SUMMARY The Managing Director is responsible for the daily operations of Long Beach Opera, and for ensuring the directives of the General Director are executed by all staff in a timely and accurate manner. This exempt, senior position reports to the General Director, and all other staff report to the Managing Director. The MD and GD work in close cooperation to build, nurture and sustain the company in order to achieve its Mission, strategies and financial goals. In addition to overseeing the implementation of all activities and goals as set by the General Director, the Managing Director shall also be the primary liaison with the LBO Board of Directors. The Managing Director serves as the General Director’s deputy, and is authorized and expected to make those day-to-day executive decisions necessary for the smooth operation of the company.

ACCOUNTABILITY - Timely and accurate execution of all activities by all staff as directed by the General Director. - Smooth and efficient daily operations. - Planning and overview of budgets to assure adequate cash flow. - Presenting financial and program status to the board. - Cultivate a productive, dedicated, and Mission-driven staff.

RESPONSIBILITIES INCLUDE: Executive - Direct supervision of all management staff - Authorized signatory for all contracts and disbursement of funds - Ensure LBO’s compliance with all regulations. - Promote productive collaboration and communication within and between all departments. - Act as an executive representative of the company to major partners of all kinds Finance - Create and manage all financial reporting to staff and board including Finance Committee of the BOD - Develop and manage institutional budget and oversee all department budgets in collaboration with senior staff. - Manage all bookkeeping functions - Manage banking relationships - Primary liaison with the auditors and government regulatory agencies - Lead staff and volunteers to implement all business operations for special events Marketing/Press - Work with marketing associates, consultants, and press representatives to create messaging and strategies to promote LBO’s brand, programs and events - Manage partnership marketing relationships with other arts organizations - Lead efforts to build community partnerships around programs and productions to build investment and participation between LBO and the residents of Long Beach and Greater Los Angeles Operations - Manage office space: activities, maintenance, and renovation - Serve as Human Resources manager - Conduct yearly employee evaluations for support staff and specific department heads - Assist other staff with data analysis and reporting - Attend performances and events as site supervisor ensuring a safe and enjoyable experience for staff and patrons. Board - Serves as primary staff liaison with the BOD - Manages most BOD Committees with Committee chairs - Develops agenda and prepares reports for board meetings - Assures follow-up for any board action items

KNOWLEDGE, SKILLS, AND ABILITIES: - Proven business and operations experience - Strong financial analysis and financial reporting experience in accounting and budget development and analysis with current and emerging technologies - Understanding of CRM database systems for activity management and customer relations - Attention to detail and proven ability to manage multiple projects simultaneously - Strong inter-personal relationship skills - Strong communication skills both speaking and writing - Thoughtful problem solving skills - Background or interest in the arts and music in particular is preferred, but not required - Experience with business or nonprofit law a plus - 5-10 years experience with finance and business operations, particularly in the non-profit arena

DESIRED TRAITS AND CHARACTERISTICS - The Managing Director must have strong business and management skills. S/he must demonstrate effective decision-making, problem solving and planning skills. Strong and confident communication and the ability to identify issues, distill ideas and clarify solutions are essential for this role. The Managing Director will be expected to have a big picture view of the organization’s operations, while being involved in the day-to-day business details. The Managing Director must have the intellectual and emotional capacity to be work with a variety of personalities and constituencies including volunteers, operations and artistic staff, Board of Directors and vendors. LBO is an internationally regarded niche cultural organization with a small and highly energized staff and support base; building relationships and understanding the LBO culture is essential to the success of this individual. Proven expertise working in a collaborative team-based environment is essential.

QUALIFICATIONS AND EXPERIENCE - MBA preferred, BA acceptable 5-10 years senior management experience Special Requirements - Ability to work limited nights and weekends during productions and special events. Must be able to work during the production season (January through June), and fundraising event(s), and/or other events as requested by General Director. - Ability to help with various LBO set-ups, may be expected to lift or move boxes weighing up to 25 pounds.

COMPENSATION Salary: Commensurate with experience Health: medical offered.

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PATRON SERVICES COORDINATOR

SUMMARY 

The Patron Services Coordinator is responsible for the day-to-day relationships with LBO audiences, through handling all the box office activities and through coordination and execution of LBO’s marketing and communication activities.   This entry level, non-exempt, position reports to the Managing Director and works closely with the Managing Director, General Director, and other members of the marketing and development teams to ensure clear and engaging communications with LBO constituents and a smooth and carefully managed box office experience for patrons ranging from student attendees to single ticket buyers to subscribers and VIPs.

ACCOUNTABILITY 

Timely and accurate execution of all activities as directed by the Managing Director. - Smooth and efficient daily operations. - Accurate and regular box office and marketing reporting. - Pleasant and timely response to all patron needs and concerns.

RESPONSIBILITIES INCLUDE 

Marketing

- Creatively work with senior staff, marketing associates, consultants, and press representatives to create messaging and strategies to promote LBO’s brand, programs and events
- Oversee the marketing/communications calendar, and provide reports on accomplishments and reminders to involved staff regarding deadlines and workflows to ensure on-time accomplishment of tasks
- Manage partnership marketing relationships with other arts organizations and civic partners
- Manage the relationship with LBO’s external sales representative for program ad sales and sponsorships
- Ensure consistency in communication messages from the organization to external and internal constituents
- Maintain marketing budget and expense records, and take responsibility for meeting budget expectations in the marketing department

Box Office

- Serve as primary liaison to the company’s CRM database provider
- Engage as the primary customer service representative to LBO patrons
- Provide regular reports on ticket sales and online donations to Production, Finance and Development departments
- Collaborate with the Production department on seating charts and requirements in a variety of unusual performance locations
- Collaborate with Production and the Managing Director regarding Front of House setup and management at LBO productions and events
- Recruit and manage LBO’s volunteers for LBO events, including box office support

KNOWLEDGE, SKILLS, AND ABILITIES: 

- Strong customer service abilities, both in person, on the phone and by email
- Clear and effective communication skills
- Calm presence in stressful situations
- Comfortable with database operations of various kinds
- Attention to detail and proven ability to manage multiple projects simultaneously
- Strong inter-personal relationship skills
- Thoughtful problem solving skills
- Background or interest in the arts and music in particular is preferred, but not required

DESIRED TRAITS AND CHARACTERISTICS LBO is an internationally regarded niche cultural organization with a small and highly energized staff and support base; building relationships and understanding the LBO culture is essential to the success of this individual. Ability to working in a collaborative team-based environment is essential, as well as high levels of attention to detail and excellent customer service skills.

QUALIFICATIONS AND EXPERIENCE 

Bachelor’s degree preferred.
1-3 years customer service, marketing or data management experience preferred.

COMPENSATION 

Salary: Hourly, with overtime as approved by supervisor. Hourly rate dependent on experience.
Health: Medical offered.

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PRODUCTION POSITIONS

LBO is seeking team oriented people who are willing to join us for the adventure this season! We need knowledgeable, experienced, quick, good humored, and project oriented Carpenters, Electricians, Prop Masters, and Dressers/Stitchers. Hours are often long, rewarding, and made for people who like to be part of a team. Lunch and parking is provided during the load-in/tech week. Must have a valid driver's license. Positions are paid. Send a cover letter and resume in PDF to production@longbeachopera.org with the subject line "Crew interest: (last name)." No phone calls. No faxes.

SOLO AUDITIONS

Audition announcements will be posted on the LBO website and will be sent to agents. Auditions are held only for specific roles in upcoming productions. LBO is not able to offer private auditions to singers who are passing through Southern California and wish to be heard for future consideration. If you would like to be considered for an audition, please send us a link to a YouTube or other video selection of your work to auditions@longbeachopera.org. If you have management, and wish to be considered for a specific role in a production announced on our website, ask your manager to contact LBO about that role at auditions@longbeachopera.org. Please note that at this time LBO does not hold general auditions.

SUBMISSIONS OF NEW WORKS

If you are a composer who would like to have a work taken into consideration for production at the Long Beach Opera, please submit the following: Cast and orchestration, a comprehensive synopsis of the work, describing the action by scene and a sound or video recording via YouTube or another format where we can easily and quickly determine whether your work may be a match for our needs. If we are interested we will contact you and request further materials. Please mail materials to:

507 Pacific Ave.
Long Beach, CA 90802
Attn.: Production

Please follow the steps described above, and do not mail scores unsolicited as we will not have the time to review them.