Box Office FAQS

  • All sales are final; no refunds.

    Tickets can be transferred to others up to 24 hours before the show. Transfer requests should include the name and email of the recipient.

    Tickets can be exchanged for another performance of the same production anytime 48 hours prior to the earlier performance (while supplies last).

    Cancellation, Exchange, and Transfer requests must be sent to boxoffice@longbeachopera.org.

  • All performances at LBO are site-specific. Please review the specific performance page to find out how to get to your performance location.

    Please note: If you are attending a performance, please plan to arrive at the performance venue, and NOT the LBO Offices located on Atlantic Ave.

  • If you have any questions or requests, please contact the box office and we will be happy to accommodate you.

  • You can view your tickets anytime by visiting patron.longbeachopera.org and logging in to your account. If you used Guest Checkout, your tickets will not appear. However, you will still be sent your tickets via email automatically.

    All tickets will be sent to ticket holders via email one week before the performance. A follow up email will be sent the day before your performance.

    On occasion, these emails may go into spam folders. Our team is happy to provide the tickets to you if you contact our box office.

  • Yes, all tickets are transferrable to another guest. This applies to single tickets and ticket packages up to 24 hours prior to performance.

    You may also choose to donate your tickets, and LBO staff will transfer your tickets to someone on our waiting list.

    Please email the box office with any ticket requests

  • LBO is happy to offer discounts to students—both in K-12 and higher education—for all performances. Students should contact the box office to inquire about availability.

    Patrons can also receive a discount on tickets by purchasing a Ticket Package, or through our LBO Access program

  • Absolutely! Call our Box Office at (562) 470-7464, open from 10 AM – 5 PM, Tuesday through Thursday. Whether you're a seasoned opera enthusiast or attending for the first time, we look forward to serving you. If we're assisting another patron, we'll get back to you promptly.

  • Fear not! All ticket purchases are securely stored in our system. Access your tickets in your Long Beach Opera account. If you have any questions, please contact our Box Office.

  • When you get to the venue, simply pull up the QR code and show it to our check-in staff!

    If you have multiple tickets in an order, you’ll get a series of QR codes. Please present each one to our staff.

    You can also print out your tickets, just make sure the QR code is complete and visible.

  • All sales are final; no refunds.

    If you have tickets you know you won’t use, we encourage you to invite a friend. You can also donate your ticket(s), and we’ll send them to a local student or someone on our waiting list.